Issue with London ingest server
Investigating - We are currently experiencing issues with our London Ingest servers. Any live streams that were connected to our London Ingest might experience some buffering on both the viewing and broadcasting side, This issue does not affect any new streams as we will redirect new connections into other ingest servers in the region. Our engineers are currently working on resolving this issue.
Mar 12, 2025 - 13:27 EDT
Uptime over the past 90 days. View historical uptime.
Video Streaming / Enterprise Video Streaming Operational
90 days ago
99.99 % uptime
Today
Live Streaming ? Operational
Video-On-Demand ? Operational
Video Player ? Operational
Login/Signup ? Operational
Management dashboard ? Operational
Interactivity modules ? Operational
Mobile ? Operational
APIs ? Operational
Closed Captions ? Operational
Aspera Upload ? Operational
Channel / Portal page Operational
90 days ago
99.98 % uptime
Today
Zixi secure ingest Operational
90 days ago
100.0 % uptime
Today
[EU] Video Streaming / Enterprise Video Streaming ? Operational
Live Streaming ? Operational
Video-On-Demand ? Operational
Video Player ? Operational
Login/Signup ? Operational
Management dashboard ? Operational
Interactivity modules ? Operational
Mobile ? Operational
APIs ? Operational
Closed Captions ? Operational
Aspera Upload ? Operational
Channel / Portal page Operational
Zixi secure ingest Operational
Enterprise Content Delivery Network (ECDN) ? Operational
[EU] Enterprise Content Delivery Network (ECDN) Operational
90 days ago
100.0 % uptime
Today
Watson Captioning Operational
Watson Captions (VOD) Operational
Watson Captions (LIVE) Operational
Live Captioning Standalone Login Operational
[EU] Watson Captioning Operational
Watson Captions (VOD) Operational
Watson Captions (Live) Operational
Live Captioning Standalone Login Operational
Catalog Manager Operational
EU West Region ? Operational
US East Region ? Operational
Video Logistics Manager Operational
Platform Operational
User Interface ? Operational
Subscriber Manager Operational
EU-West Region Operational
North America Region ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025
RTMP LIVE Stream issues with some channels.
Resolved - This incident has been resolved.
Apr 1, 09:33 EDT
Update - We are continuing to monitor for any further issues.
Mar 29, 22:51 EDT
Monitoring - We have identified the issue and we are continuing to monitor.
Mar 29, 22:49 EDT
Investigating - We are currently investigating an issue where some users are reporting errors streaming via RTMP from encoders to channels.
Mar 29, 21:57 EDT
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025
Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
US AWS Prod - Ingest 1.11 (No DB Migration / No Downtime) Run TKO once daily
Completed - The scheduled maintenance has been completed.
Mar 24, 13:34 EDT
Verifying - Verification is currently underway for the maintenance items.
Mar 24, 13:32 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 19, 14:21 EDT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

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