Network and technical issues

Incident Report for IBM Video Streaming

Resolved

Our engineering team has confirmed that this issue is resolved and that the platform is back to full functionality. Please reach out to support should you experience issues.

thank you for your patience as our team worked to fix and resolve this issue.

Posted Jan 05, 2024 - 10:51 EST

Monitoring

Our engineers have applied a fix and we have regained site functionality. There is minor latency pulling up channel pages and connecting to the platform as our engineering teams continue to work on regaining full site functionality.

Posted Jan 05, 2024 - 00:58 EST

Investigating

We are currently investigating the issue. Updates will be displayed as they become available.

Posted Jan 04, 2024 - 20:30 EST

This incident affected: Video Streaming / Enterprise Video Streaming (Live Streaming, Video-On-Demand, Video Player, Login/Signup, Management dashboard, Interactivity modules).