VOD upload issue

Incident Report for IBM Video Streaming

Resolved

This incident has been resolved.

Posted Mar 21, 2024 - 11:06 EDT

Monitoring

The video upload issue has been identified and a fix was implemented. We are now seeing videos that were stuck in "Queue" now being processed. Thank you for your patience. We will continue to monitor the issue.

Posted Mar 20, 2024 - 17:02 EDT

Update

We are continuing to investigate this issue.

Posted Mar 20, 2024 - 14:33 EDT

Investigating

We are currently investigating an issue to where video uploads remain in "Queued" Process". Video playback is not affected .
Thank you for your patience as we investigate.

Posted Mar 20, 2024 - 14:33 EDT

This incident affected: Video Streaming / Enterprise Video Streaming (Video-On-Demand) and [EU] Video Streaming / Enterprise Video Streaming (Video-On-Demand).